Tiktok Updates Coin Purchasing Flow: What Changes for Viewers and Live Streamers

An essential feature on Tiktok Updates Coin Purchasing Flow: What Changes for Viewers and Live Streamers, covering critical updates.

Q1: Why are TikTok coins cheaper on a web browser compared to the mobile app?
A1: Apple and Google collect a 30% commission fee on digital purchases completed inside iOS and Android applications. When buying coins via a desktop or mobile browser at tiktok.com/coin, ByteDance avoids this fee and passes savings of up to 31% directly to the consumer.

Q2: Can I transfer my coin balance to another user or cash it out directly?
A2: No. Coins are non-refundable, non-transferable, and hold no monetary value outside the platform. They can only be used to send TikTok Live gifts or purchase promotional boosts. Only creators receiving gifts convert those assets into cashable Diamonds.

Q3: What should I do if a coin recharge fails but my card is charged?
A3: Pending charges typically reflect temporary pre-authorization holds from your bank. If the coins do not display in your TikTok wallet balance within 2 hours, navigate to your profile settings, select "Report a Problem," choose "Transaction & Balance," and submit the official merchant invoice ID received via email.