The Hidden Catch in Aritzia's Exchange Policy Shoppers Only Discover at the Register
Can I exchange an Aritzia online order at a physical boutique?
Yes. Online purchases can be returned or exchanged at any standard boutique location. Returning in-store also avoids the standard $8 return shipping fee that Aritzia deducts from refunds processed via mail carriers.
What are the discounted merchandise rules for Black Friday and seasonal markdowns?
Items discounted under 50% are eligible only for store credit or product exchange within 10 days (in-store) or 14 to 30 days of dispatch (online). Any item discounted at 50% or more is strictly final sale, with zero returns or exchanges allowed.
Does Aritzia refund back to the original payment method for gift returns?
No. Presenting a gift receipt allows the recipient to exchange for another item or receive store credit on a merchandise card. Cash or credit card refunds to the recipient are not permitted.
Can tags be reattached if I change my mind?
No. The retailer explicitly requires original tags to remain attached in their factory state. Re-pinning, tying, or taping detached tags to a garment will result in the return being rejected at the counter or warehouse.