Campus & Citywide Expansion: How to Deliver to New Amazon Lockers Rolling out in 2026
Automated kiosks rely on high customer turnover to keep delivery slots open. Because compartment space is finite, the service imposes a strict three-day pickup window. That 72-hour timer begins the exact minute the driver latches the bay door, not at midnight on the day of delivery.
What happens if personal emergencies or travel prevent you from reaching the terminal in time? The system does not assess penalty fines. When the 72-hour period expires, an automated sweep flags the parcel as abandoned. A return driver removes the parcel during the next delivery route and routes it back to the regional fulfillment warehouse.
Amazon then processes an automatic full refund back to your original payment method. However, you cannot request an extension on the pickup deadline. If you still need the goods, you must reorder them through the storefront and select a new delivery window.